Privacy Policy

We collect several types of information from and about users of our website, including:

Personal Information

• Contact Data: When you contact us via forms, email, or phone, we collect your name, email address, phone number, and any other information you choose to provide.
• Account Information: If you create an account, we collect your username, password, and other details necessary for account setup.
• Communication Content: We retain records of your communications with us, including email correspondence and chat transcripts.
• Payment Information: For paid services, we collect billing details, though payment processing is handled by secure third-party providers.

Technical and Usage Data

• Device Information: We collect data about the device you use to access our services, including hardware model, operating system, browser type, and unique device identifiers.
• Log Data: Our servers automatically record information including your IP address, pages visited, time and date of access, and referring website addresses.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance functionality and analyze usage patterns. See Section 4 for more details.
• Location Data: We may derive approximate location from your IP address to provide localized services and for analytics purposes.

We use the information we collect for various business purposes, including:

Service Delivery

• To provide, operate, and maintain our legal services
• To process transactions and send related information
• To respond to your inquiries and provide customer support
• To send service-related communications (e.g., account verification, changes/updates to features)

Business Operations

• To improve, test, and monitor the effectiveness of our website
• To develop new features and services
• To conduct research and analysis to enhance our offerings
• To prevent fraud and ensure security

Communications (With Consent)

• To send newsletters, legal updates, and marketing materials
• To deliver targeted advertisements and promotional communications
• To notify you about special offers and new services

We may share your information in the following circumstances:

Service Providers

We engage certain trusted third parties to perform functions and provide services to us, including:

• Hosting and infrastructure providers
• Customer relationship management systems
• Email and marketing service providers
• Analytics and performance monitoring tools
• Payment processors (we do not store credit card information)

Legal Requirements

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with legal obligations or respond to lawful requests
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users or the public

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your personal information may be transferred as part of that transaction, subject to standard confidentiality arrangements.

We use cookies and similar tracking technologies to track activity on our website and hold certain information to enhance your experience.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function and cannot be switched off.
• Performance Cookies: Help us understand how visitors interact with our website.
• Functionality Cookies: Enable enhanced features like remembering preferences.
• Targeting Cookies: Used to deliver relevant advertising.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• See what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from particular sites
• Block all cookies
• Delete all cookies when you close your browser

Please note that disabling cookies may affect the functionality of our website and many other websites that you visit.

We implement appropriate technical and organizational measures to protect the security of your personal information:

Security Measures

• Encryption of data in transit using TLS/SSL technology
• Secure server infrastructure with firewalls and intrusion detection
• Regular security audits and vulnerability testing
• Access controls and authentication mechanisms
• Data minimization and retention policies

Data Breach Procedures

In the event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by applicable laws. Our incident response plan includes containment, assessment, notification, and remediation procedures.

Depending on your jurisdiction, you may have certain rights regarding your personal information:

Access and Control

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Restriction: Request restriction of processing of your personal information.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to processing of your personal information.
• Withdraw Consent: Withdraw previously given consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us at hello@wishlegals.com. We may need to verify your identity before processing your request.

We will respond to your request within the time period required by applicable law. Some rights may be limited, such as when fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law to retain.

Marketing Preferences

You can opt-out of receiving marketing communications from us by using the unsubscribe link in any marketing email we send or by contacting us. Even if you opt-out, we may still send you non-marketing communications, such as service-related announcements.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors.

Notification of Changes

When we make material changes to this Privacy Policy, we will:

• Post the updated policy on this page with a new "Last Updated" date
• Provide notice through our website or via email for significant changes
• Obtain consent for any changes that require it under applicable laws

We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us immediately.

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.